Shipping policy
Shipping Policy
All products are made to order. Please allow time for production before your order is shipped.
Production Time
Most orders are produced within 2–7 business days. Production times may vary depending on product type and order volume.
Shipping Time
Shipping times are estimates and vary based on the destination and selected shipping method. Typical delivery times are:
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United States: 3–5 business days
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International: 7–21 business days
Please note that shipping times do not include production time.
Shipping Costs
Shipping costs are calculated at checkout or displayed as a flat rate, depending on your location and order details.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date with your order number and photos (if applicable), and we will assist you in resolving the issue.